top of page
Website Hero BG.jpg

How To Lead And Guide Difficult Employees

Michele Robinson

As a leader, you love interacting with your team and helping them achieve great things. However, we know that there will come a time when you have to work with and guide a difficult employee who may challenge your leadership style or skills. At 3 Pillars of Leadership, we want to empower you with the knowledge and skills necessary to lead a difficult employee and help them overcome whatever obstacles they are facing. If you’d like to learn more after reading this post, please contact us today!



Listening is key to engaging with any employee, especially one who has been particularly difficult as of late. As a leader, it’s important to listen, not just hear. If you’re just waiting to respond to what your employee is saying, then you’re likely not actually listening to them. Take the time to listen to their struggles and complaints, as well as their ideas and solutions.


Give Clear Feedback

Once you’ve listened to your employee, you should take the time to develop and provide clear feedback on what you discussed. Give them a breakdown of how you feel they can improve and what benchmarks you’d like to see them reach in the next few weeks or months.



Any employee interaction, be it an annual review or a disciplinary conversation, should be documented. This is imperative not only for Human Resources purposes, but also for clarity on any follow-up conversations you may have with the employee. You can reference what was said and what was agreed upon, making sure everyone is on the same page.

If you’d like to learn more about working with difficult employees and helping them succeed, take some time to read about our in-person and online leadership training courses. We’ll be happy to answer any questions you may have, and you can contact us at any time!

bottom of page